Case Studies

Over the many years that we have worked together, ICP has provided us with cost saving initiatives and innovative solutions to problems. They have come through for us many times when we have needed a solution with very little time to react.

From the friendly sales group to the hard working production staff, I have always enjoyed working with the team at ICP.  We have worked well together and I consider many of them to be friends.

Industrial Custom Products has been our go-to for thermoformed parts for the past eight years. As a manufacturer of specialized equipment for measuring building airtightness, we require tight tolerances and a trusted partner who can help maintain consistency over time. ICP has excelled at handling our needs and asks the right questions to keep our production running smoothly. Given the complexity of our products, issues are bound to arise, but ICP’s ability to quickly adapt and resolve problems has been a tremendous benefit that other thermoformers have not been able to match.

More recently we have utilized the die cutting expertise of ICP on a variety of adhesive-backed gaskets. ICP has done an excellent job with the entire process from fast turnaround on quotes to delivering high- quality parts on time. We look forward to working with ICP for years to come.

ICP has always supported us, from transferring parts from an underperforming supplier to providing material suggestions and helping us correct a quality issue.  

They are always there whenever we call and their answers and suggestions always arrive promptly. This is one supplier I never have to worry about!

We greatly appreciate our partnership with ICP. Their team is highly responsive, communicates proactively and transparently, and is always willing to work through challenges together.

Their commitment to customer satisfaction and collaboration makes them a valued and trusted business partner.

ICP has proven to be a dependable and responsive partner. Their team communicates effectively, addresses concerns promptly, and consistently follows through on their commitments. Whenever a challenge arises, they respond quickly and take ownership to ensure a timely resolution. Their ability to deliver products and services on schedule has made them a valuable contributor to our success. We greatly appreciate their professionalism and reliability.